Yes, it won't be possible to guess what is inside unless you completely unbox it.

You have a 100 days after receiving your Perifit to decide if it's the right product for you. If it's not, reach out to our support team through the mobile app and we'll assist you.

All products returned are destroyed and recycled. No returned product is stored nor refurbished.

Free. We ship worldwide for free. Note that custom duties (including VAT) may apply for deliveries to countries outside the USA, Canada, Australia and EU. If applied, duties will be requested by the local customs on delivery.

Yes, we ship all over the world for free (customs duties may be required for deliveries outside USA, Canada, Australia and EU)

Deliveries to the USA usually take from 4 to 7 days.

The latest information on shipping times during COVID-19 pandemic is available here

At this stage, we do not offer expedited shipping. However, shipping is free and it usually takes from 4 to 7 days.

We have several warehouses in the US, Canada, Australia and EU. You don't have to pay customs fees in most of these countries because we’ve already paid them. However, if you are located outside these locations, such as in Switzerland, United Kingdom or Norway, you may be required to pay customs duties upon delivery.

No, the app is totally free, there is nothing to pay in the app. Moreover, we add new games regularly, you can get them for free with no additional charge.

We are a France based company and thus, most banks will require that you enable international transactions to complete payment on our website.

Congratulations on getting your Perifit! You are one step closer to a stronger-than-ever pelvic floor.

We invite you to visit our page Using Perifit for the first time where you can learn all about how to get started with your Perifit.

The part of the device that is meant to be inserted is 3.27 inches / 8.3 cm long, and the diameter is up to 1.22 inches / 3.1 cm.

At the moment, we do not offer different sizes.

It all depends on your needs and condition! Different programs and different pelvic floor dysfunctions require various amounts of training in order to see the results as soon as possible.

You can find out here how long and how often you should be training depending on your needs.

If you are a new user, we recommend that you train while lying down in a comfortable position with your knees bent and legs slightly apart.

To learn more about how to insert the Perifit and in which position you should train, please click here.

The free Perifit App is compatible with:

- Any iPhone or iPad running iOS 11 or above

- Any Android smartphone and tablet running Android 5 or above

The part of the device that is meant to be inserted is 3.1 inches / 8.3 cm long, and the diameter is up to 0.8 inches / 2.8 cm.

You don't have to. The Perifit device is not chargeable. The battery allows for 5+ years of training.

If it runs out before 5 years, we will send you the latest Perifit for free and recycle the old one.
If it runs out after 5 years, we'll offer you the latest Perifit for just $50 or €45.

No, Perifit is a medical device. It was designed to be the best solution to stop unwanted leaks, reduce prolapse, and provide stronger orgasms.

Your ability to contract your pelvic floor is as important as your ability to relax it. Perifit helps you reach a healthy state of your pelvic floor thanks to the relaxation phases during the games in each training program.

However, if your pelvic floor needs are focused solely on relaxation (people with overactive pelvic floor or muscle spasms for example), Perifit will not be the best product for you. We advise reaching out to a specialist to get advise on relaxation-focused techniques.

We invite you to refer to this page for further explanation.

Perifit can detect pelvic floor contractions as weak as 0.35 oz / 10 g.

Perifit is made of medical grade silicon. It is BPA free, Phthalates free and EA free.

Perifit uses patented biofeedback technology which monitors your progress in real-time. With the Perifit App, you will be able to track your progress and see your results. To learn more about how and why Perifit is effective, please refer to this page.

Absolutely! We have designed the programs "Prevent disorders" and "Intimate wellbeing" which are made for that purpose.

Learn more here about these programs and why training your pelvic floor even if you are not suffering from a pelvic floor disorder is good.

Whether or not you wish to use Perifit on your period is entirely up to you. There is no reason not to, and many users find they want to.

Additionally, it's worth noting that throughout your cycle, your scores may vary. It's nothing to worry about, though, as this is just a natural fluctuation in your strength as part of your monthly cycle.

Yes, you can use Perifit with an IUD (or coil). Our Kegel trainer is covered by a sleeve of medical grade silicone which prevents any contact with internal parts, so entirely safe to use with a coil/IUD.

Pelvic floor muscle training has been shown to help slow down or reduce prolapse symptoms, especially in early stage of pelvic organ prolapse.

Read more information here about why using Perifit can help with prolapse symptoms and even stop a prolapse from worsening.

Yes! After childbirth is a great time to get into a regular pelvic floor exercise routine.

However, we highly recommend that you wait for approval from your health professional before using Perifit after childbirth.

Read more here about training your pelvic floor with Perifit after pregnancy.

Short answer: yes!

One of the main functions of the pelvic floor is to aid in sexual response. When the pelvic floor is strong and agile, it can perform well-timed contractions to stimulate the clitoris during penetration.

Click here to learn more about how Perifit can benefit your intimate wellbeing.

Download the app on the App Store or Google Play to start using Perifit.

Perifit is very easy to look after. We’ve chosen a very hygienic and durable material so it can easily be cleaned using warm, soapy water.

Perifit has been designed to be exceptionnally safe to use.

- 100% waterproof design
- Medical-grade silicone to prevent allergies and irritations
- BPA free, Phthalates free and EA free
- Independent quality testing of each Perifit before shipping
- FDA registered (U.S.), CE registered (E.U.)
- Barcode traceability throughout production and shipping.

Perifit is a certified Class 1 medical device under norm ISO 13485.

Perifit is an FDA registered device which is 100% safe to use. It leverages non-ionising Bluetooth Low Energy waves from its tail which remains outside of the body at all times.

Bluetooth is considered the safest wireless emissions, 1,000 times less powerful than standard 4G waves. This is the reason why Bluetooth is used in most wireless medical devices. Bluetooth Low Energy, used in the Perifit, produces emissions on average 3 times lower than standard Bluetooth.

Perifit is an FDA registered device which is 100% safe to use. It produces only non-ionising Bluetooth Low Energy waves from its antenna (white wire) which always remains outside the body. Bluetooth devices are extremely low powered - approximately 10,000 times less than a regular smartphone. It is due to this fact that lots of wireless healthcare and medical devices use Bluetooth.

Moreover, Perifit uses Bluetooth Low Energy, which offers an even lower emission than standard Bluetooth.

That being said, we still prefer to ask pregnant women to wait 6 weeks after delivery to use it due to the lack of data around the effects of the waves on the fetus as well as the need for the pelvic floor to heal.

If you own a Perifit, it's best to contact us through the Perifit mobile app directly. You can send us a new message by accessing the ? (question mark) to the top-left corner of your screen or through the profile section > Contact us.

If you have a question on an order placed, contact us at support@perifit.co

If you want to chat about a potential partnership, please use sales@perifit.co exclusively